Course overview

Hiring decisions shape your team for years — yet many managers are expected to recruit confidently without ever being shown how.

This module gives you a clear, practical end-to-end approach to hiring — from defining the role properly, to interviewing with confidence, making fair and legal decisions, and onboarding new starters in a way that helps them stay and succeed.

You’ll move beyond gut feel and vague impressions, and learn how to build a hiring process that is structured, fair, legally sound, and genuinely effective. The focus is on real-world management — not HR jargon — so you can recruit confidently, avoid costly mistakes, and give new hires the best possible start.

Whether you’re recruiting occasionally or regularly, this module will help you make better hiring decisions and build stronger, more resilient teams.

What you’ll gain

By the end of this module, you’ll be able to:

  • Define roles clearly so you attract the right candidates from the start
  • Write job descriptions that are specific, inclusive, and fit for purpose
  • Prepare and run structured interviews that focus on evidence — not gut feeling
  • Ask the right questions while avoiding common legal and bias pitfalls
  • Make confident, fair, and legally sound hiring decisions
  • Document and justify decisions to protect both yourself and the business
  • Deliver onboarding that builds trust, confidence, and long-term retention

Course curriculum

    1. M2 Introduction

    1. M2 Unit 1 Video: Defining the role

    2. M2 Unit 1 Quiz

    3. M2 Unit 1 Download: Job Description

    4. M2 Unit 1 Reflection

    1. M2 Unit 2 Video: Interviewing with confidence

    2. M2 Unit 2 Quiz

    3. M2 Unit 2 Download: Sample Interview Questions

    4. M2 Unit 2 Reflection

    1. M2 Unit 3 Video: Making fair, legal hiring decisions

    2. M2 Unit 3 Quiz

    3. M2 Unit 3 Reflection

    1. M2 Unit 4 Video: Onboarding for retention & success

    2. M2 Unit 4 Quiz

    3. M2 Unit 4 Download: Onboarding toolkit

    4. M2 Unit 4 Reflection

About this course

  • £95.00
  • 16 lessons
  • 0.5 hours of video content

Instructor(s)

Eleanor Deem

Eleanor is the founder of face2faceHR, and is an experienced HR professional with a background working in the private and not-for-profit sectors. She has been working with small businesses since 2008 and now focuses her time on supporting our consultants through coaching, training and advice. Eleanor is known for her down-to-earth, pragmatic approach to effective people management, and as well as HR consultancy, she also sits on the Employment Tribunal panels in Cambridge.